100% Court AcceptanceGuarantee
File with confidence. If the court doesn't accept your documents, we'll refund your entire fee. No questions asked.
What Our Guarantee Covers
Our guarantee is simple: if your documents aren't accepted by the court for any reason related to document preparation, you get a full refund.
What's Covered
- Document formatting issues
- Missing required forms for your state
- Incorrect legal language
- Wrong court filing requirements
- Petition preparation errors
- Consent form issues
- Order of adoption drafting
- Any document-related rejection
Not Covered
- Court denies adoption on legal grounds (not documents)
- Biological parent contests the adoption
- Background check issues
- Court filing fees (paid to court, not us)
- Home study requirements (if applicable)
- You decide not to proceed after purchase
- Judge discretionary decisions
- Matters outside document preparation
How to Claim Your Refund
In the rare event your documents aren't accepted, here's what to do:
Contact Us
Email us at support@stepparentadoption360.com or call within 30 days of court rejection with your order number.
Provide Documentation
Send us the court's rejection notice or clerk's feedback explaining why the documents were not accepted.
We Review
Our team reviews the rejection to confirm it was document-related (covered under guarantee) within 2 business days.
Get Refunded
If covered, we issue a full refund of your $349 fee within 5-7 business days to your original payment method.
Why We Can Offer This Guarantee
We're confident in our guarantee because of the quality systems we've built.
State-Specific Forms
Every document is customized to meet your specific state and county requirements. We research and update forms regularly.
15+ Years Experience
We've prepared over 34,000 adoption document packages. We know what courts require and what common mistakes to avoid.
Quality Review
Each document package is reviewed for accuracy and completeness before delivery. We catch errors before the court does.
What Our Customers Say
"I was anxious about handling this without a lawyer, but your team gave me confidence from the start. My questions were answered quickly, and the documents were exactly what the court required."
"The judge even complimented how well-prepared our documents were. Our family is officially complete, and we're grateful for your help."
"Thank you for making this so easy to navigate. The judge even complimented how complete our paperwork was. We truly couldn't have done it without your help."
Guarantee FAQs
How long do I have to claim a refund?
You have 30 days from the date of court rejection to submit your refund claim. This gives you time to receive the court's feedback and contact us.
What if the judge denies my adoption but accepts the documents?
Our guarantee covers document acceptance, not adoption approval. If your documents are properly formatted and accepted by the clerk but the judge denies the adoption for other reasons (like a contested case), that's outside our guarantee.
Do I get refunded the court filing fees too?
No, court filing fees are paid directly to the court, not to us. Our guarantee covers only our $349 document preparation fee.
What if I just change my mind?
Our guarantee is specifically for court rejection of documents. If you change your mind after purchase but before filing, please contact us - we handle those situations on a case-by-case basis.
How often do you actually have to issue refunds?
Very rarely. Our court acceptance rate is over 99.7%. In most cases where there's an issue, we can fix the documents and have them accepted on resubmission.
Can you fix rejected documents instead of refunding?
Absolutely! We always offer to revise and correct any documents at no additional charge. Most customers prefer this option since they can proceed with their adoption.
Ready to Start Your Adoption?
Join 34,000+ families who trusted us with their adoption documents. Your purchase is protected by our 100% court acceptance guarantee.
100% Court Acceptance Guarantee | All 50 States | Instant Download